A real-time financial profile of every player — six answers on a single screen

Balances across all chains, portfolio composition, inflows and outflows, leakage to competitors, the contact window and an activity pulse — the operational picture a retention team needs to make a decision on any client.

Don’t want to wait? Message us on Telegram!

Samurai analyst at a wallet monitoring panel — pixel art

Features

Six answers to the question “where the player’s money is right now”

From the payment-perimeter addresses, the platform builds a complete financial profile of the client: balances across all chains, portfolio composition, wallet movements, leakage to competitors, the contact window and an activity index. Retention-team decisions rely on facts, not CRM reports.

Real-time balances

Every player wallet on a single screen

All of a player’s addresses are aggregated into one card with a live balance per chain. The platform automatically identifies hidden VIPs — clients with a minimal deposit history and large wallet balances. A single such client returns tens of thousands of dollars in deposits previously written off by the CRM as low-value.

One player = every wallet on one row
Balances across all chains, refreshed 24/7
“Hidden VIP” badge on quiet large holders

Players & wallets

Hidden VIP

PlayerDepositedWallet

Anatoly K.

Hidden VIP

BTC • ETH • USDT

$200

1 dep

$58.2k

Konstantin_K

SOL • BONK • WIF

$24k

8 dep

$31.4k

Marina T.

USDC • ETH

$5k

12 dep

$12.8k

Altcoins on the balances

Which tokens your audience actually holds

Portfolio composition across the entire base: which tokens players hold, in what volume and on which networks. A direct answer to the product question — which payment option to launch next and how much deposit volume it will bring.

Top altcoins with share across the whole base
Network and contract address for each token
Split by stablecoins / majors / alts / memecoins

Top tokens

across the base

USDTTRC20

38%

BTCBTC

22%

ETHERC20

14%

SOLSOL

BONKSOL

Incoming transactions

Inflows on player wallets

Funds arriving on a player address are an indicator of deposit readiness. The platform registers inflows in real time with amount, token, source and timestamp. Alerts on large movements reach Telegram before the player opens a competitor’s cashier.

Alerts on large top-ups straight to Telegram
USD amount at the moment of the transaction
Grouped by player, day and token

Last inflows

live

Anatoly K.

USDT12sec+$8.4k

Konstantin_K

SOL4min+$2.1k

Dmitry V.

BTC7min+$1.2k

Marina T.

ETH14min+$540

Pavel R.

USDC22min+$320

Leakage to competitors

A player’s deposit to another casino, visible

A maintained database of deposit addresses for 100+ competing operators. The moment funds move to one of them, the platform records an Outflow event with amount, direction and a risk flag. The retention team gets an intervention window before the funds turn into a deposit elsewhere.

Stake, Roobet, Rollbit, BC.Game and others
Risk flags: small / medium / large
A “where it leaves” summary by period

Where it goes

30 days

Stake

$78.4k

Rollbit

$31.2k

BC.Game

$12.6k

Roobet

$6.4k

Contact window

The right time to make contact — by wallet activity

A 24-hour activity profile is built from the transaction history: peak hours, timezone hypothesis, optimal contact window. This removes the main cause of low response rates — outreach made outside the client’s active window.

Peak hour and timezone hypothesis
A ±1 hour window around the peak — the best contact slot
A “who is in the window now” filter across the base

Activity UTC

peak 19:00

0006121824

Wallet activity

How actively the player uses crypto

An overall activity index from transactions: count of moves over 7 and 30 days, number of active days, average interval between transactions. An objective criterion for prioritising the manager’s work — which part of the base is actually live right now.

Transactions over 7 and 30 days
Active days out of the last 30
Burst flag — sudden spike in activity

TX · 14 days

burst

Tx / 7d

Active

22/30

Avg

3.4 / d

14 days agotoday

Also included

+06

And six more tools for daily operations

Supporting modules that make the manager’s work predictable: a prioritised Inbox, team notes, a Telegram bot, bulk imports, roles, and an event history.

Action Inbox

A prioritised event queue with a counter — the manager sees exactly what needs to be done right now.

Team notes

Pinned notes and tags attached to a player. Client history is preserved across manager changes.

Telegram bot

Alerts and /add, /find, /retain commands in chat. The manager reacts even with the dashboard closed.

Bulk import

CSV up to 100,000 wallets at a time, with validation preview and auto-mapping of player_id, tag and manager.

Roles & access

Owner, admin, manager — distinct permissions, with row-level security at the database. Team data stays isolated.

Retained / lost history

Every event closes with a result and a comment. Conversion and manager-performance reporting is built in.

How it works

From payment-perimeter addresses to a retention-team decision— four steps

Four steps close six product tasks: visibility on balances, portfolio composition, wallet movements and the contact window. Each step is an operational outcome, not a UI feature.

Step 01
1. Upload addresses from the payment perimeter
Deposit and withdrawal addresses are submitted through the UI, CSV import or the Telegram bot. Each record is bound to a player_id, a tag and an owning manager — there is an identified client behind every address, not a row of blockchain data.
What happens
CSV
100,000 wallets at a time
Chains
EVM, Tron, BTC, Solana
Fields
player_id, tag, manager
What you see
- “Add wallet” on the Wallets page
- CSV import with validation preview
- /add command in the Telegram bot
Step 02
2. A full financial profile of the player
Within seconds of upload the platform shows balances across all chains, the USD portfolio and its composition. Hidden VIPs — clients with a minimal deposit history but large balances — are automatically promoted to the top of the retention list.
What happens
Balances
realtime across all chains
Altcoins
top tokens with share by base
Signal
hidden VIPs / high wallet
What you see
- A player card with every wallet
- “Deposited with you vs. real wallet” comparison
- A base-wide “what coins the audience holds” report
Step 03
3. 24/7 control over inflows and outflows
Every movement on a player address is registered as an event. Inflow captures incoming funds; Outflow captures transfers to Stake, Roobet, Rollbit and 100+ more competing operators. Large movements are mirrored to Telegram before the player can reach a competitor’s cashier.
What happens
Inflow
amount, token, source
Outflow
100+ competitors
Risk
small / medium / large
What you see
- Live feed of inflows and outflows
- Outflow card: amount, competitor, direction
- Telegram alerts on large movements
Step 04
4. Contact window and intervention priority
From the transaction history the platform builds an activity profile: peak hours, timezone hypothesis, transaction frequency. The retention team gets an objective contact window and a priority — which part of the base is active right now.
What happens
Window
±1 hour from the activity peak
Tx index
7 / 30 days + active days
Burst
sudden activity spike
What you see
- 24-hour activity histogram
- A “who is in the window now” filter across the base
- A Burst signal — “the player is back”

Book the demo

A 25-minute live demo on your own addresses.

Not a sales pitch — a working session with the retention team. We open the screens, run your players’ addresses and talk through integration.

WalletTrack samurai working in customer support — pixel art

Demo · 25 minutes

Reply within 2 hours

Google Meet · 25 minutes

1Details
2Done

Free · no obligation · nothing to install

Don’t want to wait? Message us on Telegram!